Merchant Success Executive (EDC Sales Acquisition) - Berau, East Kalimantan

Join BukuWarung as a Merchant Success Executive (EDC Sales Acquisition) in Berau, East Kalimantan!

BukuWarung, Indonesia’s leading digital financial solutions provider for MSMEs, is expanding its merchant network in Berau. We’re seeking a dynamic and results-driven Merchant Success Executive to join our team in Berau, East Kalimantan. In this role, you’ll be responsible for acquiring new merchants and ensuring their success with our EDC (Electronic Data Capture) solutions. This is a unique opportunity to grow with a rapidly expanding company in a region with significant potential.

As a Merchant Success Executive, you’ll be out in the field, visiting potential merchants, understanding their business needs, and demonstrating how our EDC solutions can help them grow. You’ll use our proprietary CRM system, Salesforce, to track and manage your pipeline, and you’ll leverage data analytics to identify and target high-potential merchants. This role offers a competitive salary and a comprehensive benefits package, including health insurance, a performance bonus, and professional development opportunities.

📋 Tanggung Jawab Pekerjaan

• Acquire new merchants by visiting potential customers, understanding their business needs, and demonstrating how our EDC solutions can help them grow.
• Use Salesforce to track and manage your pipeline, and leverage data analytics to identify and target high-potential merchants.
• Provide ongoing support to existing merchants, ensuring they’re getting the most out of our EDC solutions.
• Collaborate with the sales and marketing teams to develop and implement effective acquisition strategies.
• Monitor and report on key performance indicators (KPIs) to measure the success of your efforts.
• Stay up-to-date with industry trends and best practices in the digital financial solutions space.
• Attend and participate in industry events and conferences to network with potential customers and partners.
• Provide training and support to the merchant success team in Berau.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in sales, business development, or a related field, with a focus on the digital financial solutions industry.
• Proven track record of acquiring and retaining merchants in the MSME sector.
• Strong understanding of EDC solutions and their benefits for merchants.
• Excellent communication and negotiation skills, with the ability to build and maintain relationships with potential customers.
• Fluency in both English and Indonesian, with the ability to communicate effectively in both languages.
• Proficiency in using Salesforce and other CRM systems.
• Valid driver's license and reliable transportation, as the role requires frequent travel to merchant locations.

🛠️ Keahlian

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